Stingl GmbH privacy disclaimer

1. Access data and hosting

You can visit our websites without providing any information about yourself. Each time a website is accessed, the web server automatically only saves a so-called server log file, which for example contains the name of the requested file, your IP address, the date and time of the request, the amount of data transferred and the requesting provider (access data) and which documents the request. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our predominantly legitimate interests in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the website.

1.1 hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data that are collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

2. Data processing for contract processing, establishing contact and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without them. Which data is collected can be seen from the respective input forms. We use the data you provide to process contracts and to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR.

If you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond that which is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided in the customer account.

We use merchandise management systems from external service providers to process orders and contracts. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

3. Data processing for the purpose of dispatch processing

To fulfill the contract according to Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery insofar this is necessary for the delivery of ordered goods.

The same applies to the transfer of data to our manufacturers or wholesalers in those cases in which they take over the shipping for us (drop shipments). These are considered shipping service providers in the sense of this data protection declaration.

3.1 Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your explicit consent to this during or after your order, we will in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR forward your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification or coordination.

The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have explicitly consented to further use of your data or we reserve the right to use data beyond that, which is permitted by law and about which we will inform you in this declaration.

United Parcel Service Deutschland S.à r.l. & Co. OHG

Görlitzer Strasse 1

41460 Neuss

Germany

Fritz GmbH & Co. KG

carrier

Franz-Reichle-Strasse 2

74078 HEILBRONN

Germany

4. Data processing for payment processing

When processing payments in our online shop, we work together with following partners: banks, payment service providers

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us regarding order processing, or to the commissioned bank or to the selected payment service provider insofar this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in those cases. If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

If necessary, we give our service providers (see the previous paragraph) additional data that they can use together with the data necessary to process the payment as our contract processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of contested payments, support for accounting). According to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in our protection against fraud and in efficient payment management.

4.3 Credit check

If we make advance payments, e.g. when purchasing on account, we obtain identity and credit information from specialized service companies (credit agencies). For this purpose, we transmit your personal data required for a credit check to the following company (s):

Creditreform Heilbronn Scharlach KG

Ferdinand-Braun-Strasse 3

74074 HEILBRONN

Germany

This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR to assess the creditworthiness and willingness to pay of our potential customers in advance of the conclusion of the contract and thus avoid purchase price losses. It is also necessary for the conclusion of the contract in accordance with Art. 22 Paragraph 2 lit. a GDPR. Appropriate measures to safeguard your rights, freedoms and legitimate interests are taken into account. You have the opportunity to express your point of view and contest the decision by contacting the contact option described in this data protection declaration. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that, which is permitted by law and about which we inform you in this declaration.

4.2 Data processing for the purpose of fraud prevention and the optimization of our payment processes

If necessary, we give our service providers (see the previous paragraph) additional data that they can use together with the data necessary to process the payment as our contract processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of contested payments, support for accounting ) use. According to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in our protection against fraud and in efficient payment management.

4.3 Credit check

If we make advance payments, e.g. When buying on account, we obtain identity and credit information from specialized service companies (credit agencies). For this purpose, we transmit your personal data required for a credit check to the following company (s):

Creditreform Heilbronn Scharlach KG

Ferdinand-Braun-Strasse 3

74074 HEILBRONN

Germany

This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR to assess the creditworthiness and willingness to pay of our potential customers in advance of the conclusion of the contract and thus avoid purchase price losses, and is necessary for the conclusion of the contract in accordance with Art. 22 Paragraph 2 lit. a GDPR. Appropriate measures to safeguard your rights, freedoms and legitimate interests are taken into account. You have the opportunity to express your point of view and contest the decision by contacting the contact option described in this data protection declaration. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that, which is permitted by law and about which we inform you in this declaration.

4.4 Involvement of debt collection service providers

We pass on your data to a commissioned debt collection service provider if our payment claim has not been settled despite a previous reminder. In this case, the debt collection service provider will collect the claim directly. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR as well as the safeguarding of our predominantly legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

5. Advertising by email, mail, telephone

5.1 E-mail newsletter with registration

If you register for our newsletter, we use this data or separately provided data required for this in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond that which is permitted by law and about which we will inform you in this declaration.

5.2 E-mail newsletters without registration and your right to object

If we receive your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to regularly provide you with e-mail offers on products similar to those already purchased from our range on the basis of Section 7 (3) UWG. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in addressing our customers for advertising purposes.

You can object to this use of your e-mail address at any time by sending a message to the contact option described in this data protection declaration or via a link provided in the advertising e-mail without incurring any costs other than the transmission costs according to the basic tariffs.

5.3 Sending the newsletter

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

5.4 Sending evaluation requests by email

If you provide us with your explicit consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your e-mail address to request you to submit an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided in the review request.

The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

5.5 Postal advertising and your right to object

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. for sending interesting offers and information about our products by mail. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in addressing our customers with advertising in accordance with Art. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration.

The advertising mailings are processed on our behalf by a service provider to whom we pass on your data.

5.6 Telephone advertising

If you have provided your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we use this required or separately provided data for our own advertising purposes, e.g. for information about interesting offers and our products. You can revoke your consent at any time either by sending a message to the contact option described in this data protection declaration or by verbal notification each time you call. After revocation, we will delete your telephone number, unless you have explicitly consented to further use of your data or we reserve the right to use data beyond that, which is permitted by law and about which we will inform you in this declaration.

6. Cookies and other technologies

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser during your next visit (persistent cookies).

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of the visit, device and browser information and information about your use of our website (e.g. information about the content of the shopping cart). In the context of a weighing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ / Safari ™ / Chrome ™ / Firefox ™ / Opera ™

If you have consented to the use of the technologies in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

7. Use of cookies and other technologies for web analysis and advertising purposes

If you have provided your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time also for the future. You can find more information about your cancellation options in the section "Cookies and other technologies". For more information, including the basis of how we work with each vendor, see the sections of each single technology. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decree by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before it is saved on Google's servers. The full IP address is only transmitted to a Google server and shortened there in exceptional cases. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. You can find more information about data processing by Google in Google's data protection information.

 Google Analytics

For the purpose of website analysis, Google Analytics data (IP address, time of visit, device and browser information as well as information about your use of our website) are automatically collected and stored from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address is generally not merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of optimized marketing of our website, we have activated the data release settings for "Google products and services". In this way, Google can access the data collected and processed by Google Analytics and then use it to improve Google services. The data release to Google in the context of these data release settings is based on an additional agreement between those responsible. We have no influence on the subsequent data processing by Google.

We also use the extension function of Google Analytics Google Optimize to create and carry out tests.

For web analysis, the extension function of Google Analytics Google Signals enables so-called "cross-device tracking". As long as your internet-enabled devices are linked to your Google account and you have activated the “personalized advertising” setting in your Google account, Google can generate reports on your usage behavior (in particular the number of users across all devices) even if you change your device. We do not process personal data in this respect and only receive statistics based on Google Signals.

For web analysis and advertising purposes, the extension function of Google Analytics, the so-called DoubleClick cookie, enables your browser to be recognized when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website activity.

Google AdSense

Our website markets space for third-party advertisements through Google AdSense. These advertisements will be shown to you in various places on this website. The so-called DoubleClick cookie is used to display interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information and information about your use of our website) as well as the automatic assignment of a pseudonymous UserID, with the help of which interests are determined based on visits to this and other websites.

Google Ads

For advertising purposes in the Google search results and on the websites of third parties, the so-called Google remarketing cookie is set when you visit our website. It enables interest-based advertising. This cookie is automatically collected during elicitation and processing of data (IP address, time of visit, device and browser information and information for your use of our website) by means of a pseudonymous CookieID and based on the pages you have visited. Any further data processing will only take place if you have activated the “personalized advertising” setting in your Google account. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior when you have reached our website via a Google Ads advertisement. For this purpose, cookies can be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us such as visiting a website or newsletter registration) is recorded, from which by means of pseudonyms usage profiles are created.

Google Maps

For the visual presentation of geographic information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, and transmits it to Google for processing by Google. We have no influence on this subsequent data processing.

Google reCAPTCHA

For protection against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and uses a so-called JavaScript and cookies to analyze your use of our website. In addition, other cookies stored by Google services in your browser are evaluated. Reading out or saving of personal data from the input fields of the respective form does not take place.

YouTube video plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) are collected via the YouTube video plug-in in the extended data protection mode we use, transmitted to Google and then processed by Google but only if you play a video.

7.2 Use of Facebook services

Use of Facebook pixels

We use the Facebook Pixel as part of the technologies of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”) shown below. With the Facebook pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us such as visiting a website or newsletter registration) is automatically collected and stored, from which by means of pseudonyms usage profiles are created. For this purpose, when you visit our website, the Facebook pixel automatically sets a cookie that automatically enables your browser to be recognized when you visit other websites using a pseudonymous CookieID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services relating to website activity, in particular personalized and group-based advertising. We have no influence on data processing by Facebook and only receive statistics based on Facebook Pixel.

The information automatically collected by Facebook technologies about your use of our website is usually transferred to a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decree by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Facebook Analytics

As part of Facebook Analytics, the statistics created via Facebook Pixel enable us to analyze visitor activities on our website. This serves the optimal presentation and marketing of our website.

Facebook Ads

We use Facebook Ads to advertise this website on Facebook and other platforms. We determine the parameters of the respective advertising campaign whereas Facebook is responsible for the exact implementation, in particular the decision on the placement of the advertisements with individual users.

On the basis of the statistics on visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group.

On the basis of the pseudonymous cookie ID set by Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.

Via Facebook Pixel Conversions, we measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads.

7.3 Other providers of web analysis and online marketing services

Live chat tool HUBSPOT

If you use the live chat tool Hubspot to contact us, the data you voluntarily enter there (name, email address, message) will be processed by us in accordance with Art. 6 Paragraph 1 S. 1 lit. b GDPR for the purpose of answering the request in the context of contract processing. In addition, the use of this tool serves to safeguard in the context of a weighing of interests our predominantly legitimate interest in effective and improved customer communication in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The data will then be deleted. The live chat tool is provided by HubSpot, Inc. Address: 25 First Street, Cambridge, MA 02141 USA, which operates on our behalf. There is no adequacy decree by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

8. Social media

8.1 Social plugins from Facebook, Instagram, Whatsapp

Social buttons are used by social networks on our website. These are only integrated into the page as HTML links, so that when you visit our website, no connection is established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can klick on the like or share button.

8.2 Our online presence on Facebook, Instagram, Youtube, LinkedIn, Xing

If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data is automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used for example to place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and setting options for the protection of your privacy can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us.

Facebook is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a Facebook server , Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decree by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Instagram is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually sent to a Facebook server , Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decree by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decree by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

LinkedIn is an offer from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence is usually transferred to a server of the LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no adequacy decree by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Xing is an offer from New Work SE, Dammtorstraße 30, 20354 Hamburg.

9. Contact options and your rights

As a person concerned, you have the following rights:

• In accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

• In accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect personal data or the completion of your personal data stored by us;

• In accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required

o to exercise the right to freedom of expression and information;

o to fulfill a legal obligation;

o for reasons of public interest

o to assert, exercise or defend legal claims;

• In accordance with Art. 18 GDPR, the right to demand that the processing of your personal data to be limited, if

o you dispute the accuracy of the data;

o the processing of the data is unlawful, but you refuse their deletion;

o we no longer need the data, but you need them to assert, exercise or defend legal claims;

o you objected to the processing in accordance with Art. 21 GDPR;

• In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another person responsible;

• In accordance with Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters domicile.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and the revocation of any consent given or objection to a specific use of data, please contact our company data protection officer.

Data protection officer:

Mr. Ralf Pohl can be reached at: datenschutz@stinglonline.de

Right to object

If we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or if the processing requires the assertion, exercise or defense of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.